Article in Proceedings INPROC-2014-14

BibliographyHoos, Eva; Gröger, Christoph; Kramer, Stefan; Mitschang, Bernhard: Improving Business Processes through Mobile Apps - An Analysis Framework to Identify Value-added App Usage Scenarios.
In: Proceedings of the 16th International Conference on Enterprise Information Systems (ICEIS), 27-30 April, 2014, Lisbon, Portugal.
University of Stuttgart, Faculty of Computer Science, Electrical Engineering, and Information Technology.
SciTePress, April 27, 2014.
Article in Proceedings (Conference Paper).
CR-SchemaH.1.1 (Systems and Information Theory)
K.6.1 (Project and People Management)
KeywordsBusiness Processes; Analysis Framework; Mobile Application

Mobile apps offer new possibilities to improve business processes. However, the introduction of mobile apps is typically carried out from a technology point of view. Hence, process improvement from a business point of view is not guaranteed. There is a methodological lack for a holistic analysis of business processes regarding mobile technology. For this purpose, we present an analysis framework, which comprises a systematic methodology to identify value-added usage scenarios of mobile technology in business processes with a special focus on mobile apps. The framework is based on multi-criteria analysis and portfolio analy- sis techniques and it is evaluated in a case-oriented investigation in the automotive industry.

Department(s)University of Stuttgart, Institute of Parallel and Distributed Systems, Applications of Parallel and Distributed Systems
Entry dateFebruary 27, 2014
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