Artikel in Tagungsband INPROC-2014-14

Bibliograph.
Daten
Hoos, Eva; Gröger, Christoph; Kramer, Stefan; Mitschang, Bernhard: Improving Business Processes through Mobile Apps - An Analysis Framework to Identify Value-added App Usage Scenarios.
In: Proceedings of the 16th International Conference on Enterprise Information Systems (ICEIS), 27-30 April, 2014, Lisbon, Portugal.
Universität Stuttgart, Fakultät Informatik, Elektrotechnik und Informationstechnik.
englisch.
SciTePress, 27. April 2014.
Artikel in Tagungsband (Konferenz-Beitrag).
CR-Klassif.H.1.1 (Systems and Information Theory)
K.6.1 (Project and People Management)
KeywordsBusiness Processes; Analysis Framework; Mobile Application
Kurzfassung

Mobile apps offer new possibilities to improve business processes. However, the introduction of mobile apps is typically carried out from a technology point of view. Hence, process improvement from a business point of view is not guaranteed. There is a methodological lack for a holistic analysis of business processes regarding mobile technology. For this purpose, we present an analysis framework, which comprises a systematic methodology to identify value-added usage scenarios of mobile technology in business processes with a special focus on mobile apps. The framework is based on multi-criteria analysis and portfolio analy- sis techniques and it is evaluated in a case-oriented investigation in the automotive industry.

Abteilung(en)Universität Stuttgart, Institut für Parallele und Verteilte Systeme, Anwendersoftware
Eingabedatum27. Februar 2014
   Publ. Institut   Publ. Informatik