@book {BOOK-2000-01,
    author = {Frank Leymann and Dieter Roller},
    title = {{Production Workflow - Concepts and Techniques}},
    publisher = {PTR Prentice Hall},
    pages = {479},
    type = {Buch},
    month = {Januar},
    year = {2000},
    language = {Englisch},
    cr-category = {H.4.1 Office Automation,
                   K.1 The Computer Industry},
    department = {Universit{\"a}t Stuttgart, Institut f{\"u}r Architektur von Anwendungssystemen, Architektur von Anwendungssystemen},
    abstract = {Implemented properly, workflow products enable companies to reengineer and
      streamline business processes. In Production Workflow: Concepts and Techniques,
      two of IBM's leading workflow experts demonstrate structures of production
      workflow systems and solutions that deliver maximum availability, reliability,
      and scalability. This start-to-finish, vendor-independent guide brings together
      best practices from these areas.},
    url = {http://www2.informatik.uni-stuttgart.de/cgi-bin/NCSTRL/NCSTRL_view.pl?id=BOOK-2000-01&engl=0}
 }